FAQ: Ordering
How do I order?
You can start an order 2 different ways.
- Create your jersey with our customizer or check out our pre-designs. Add to your order and Submit.
- Fill out some order info on our order form and submit it.
How long until I receive my order?
Once the final proof is approved, and we've processed your payment, it takes about 3-4 weeks to get everything printed, cut, sewn and shipped to you.
NOTE: times vary based on production queue. We have had orders arrive in a little as 2 weeks before.
How long does a custom logo or jersey design take?
NOTE: The following lead times only apply to orders that have not utilized our customizer, and are starting from scratch.
It depends on our queue but we'll typically get your a first draft within 3-5 business days.
After a logo is confirmed, the first draft of a custom jersey usually takes 5 business days as well.
Can I add to my current order?
Yes, as long as we have not sent your order into production, you can add to it.
Can I purchase just one jersey?
No, currently we do not offer one-off custom jerseys. However, you can reorder a single jersey if a team order has already been placed.
One-off jersey reorders are $85 per jersey, and should be requested via our contact form.
Can I order a sample?
Currently, we don't offer samples but we're happy to send you additional information to help you make an informed decision.
FAQ: Product Info
Are all your jerseys sublimated?
Currently, yes. However, if you're looking for embroidered tackle twill, we'd be happy to put together a custom quote for that.
You can still use our customizer to create your jersey design, just drop us a note in your order that you would like embroidered tackle twill and we'll help make it happen.
Alternatively, send us details about your order through our Contact Form.
What is sublimation?
Jersey sublimation is a manufacturing process that uses heat and ink to permanently infuse a design into the fabric of a jersey. This process is also known as heat transfer printing or full dye printing.
This process allows us to customize your jersey however you want, and is the industry standard for custom hockey jerseys.
What size are your jerseys?
We try to get as close to CCM's 5000 practice jersey sizing as possible. For more details dimensions, check out our size charts
What size are your socks?
We sell Youth, Junior, Intermediate and Senior sized hockey socks. For more details visit our size chart page.
What are your jerseys made of?
100% polyester 220gsm pro ice hockey fabric.
What material are your socks made of?
Premium 220 GSM Fabric: High-quality, breathable, and moisture-wicking material for optimal performance on the ice.
What material are your pant shells made of?
Oxford fabric (same stuff your hockey pants are likely made of)
Oxford fabric is ideal for hockey pant shells due to its durability, strength, and lightweight properties. It offers resistance to tears and abrasions, crucial for the high-impact nature of hockey, while maintaining breathability and flexibility for player comfort. This fabric ensures players are protected without being weighed down, allowing for optimal performance on the ice.
FAQ: Pricing
How much does it cost?
Check out our Custom Gear Page for more details.
Does it cost extra for custom logo and design?
Custom jersey design is only available for team orders and does not cost extra.
Custom logo design may incur a small, additional fee dependent on the complexity of the requested logo.
Do names on the backs of jerseys cost extra?
No, individual names and numbers on each jersey are included in the jersey price.
FAQ: Custom Design
What if I want a custom design that I can't create with your customizer?
No problem. Just send us a message through our contact form letting us know what you're looking for and we'll help make it happen.
FAQ: Swag Store
How does the swag store work?
With every team order of 10 jerseys or more, you'll get your very own swag store with merchandise branded with your team's logo.
You or anyone with the unique link to your swag store can purchase these products.
These products are print-on-demand from different manufacturers so shipping costs and delivery times will vary.
Swag Store shipping costs
The products from your unique Swag Store are sourced from different 3rd party vendors, each with their own shipping rates which are totaled and displayed as your total shipping cost during checkout.
If you order different products from different vendors, each one may have their own shipping rate which is totaled and displayed during checkout.
We do our best to source different products from the same vendor to avoid multiple shipping costs, but not all vendors offer a wide variety of products.
Custom jersey and sock orders are always shipping free. If you have a combination of custom jerseys or socks in your cart AND products from your swag store, you will likely see shipping costs. Those cost are associated with your swag.